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Privacy Policy

Privacy Policy

Website: https://acstech.store
Trading Name: acstech.store is a trading name of Anglia Computer Solutions Business Limited, registered in England and Wales (Company No: 09865554).

1. Who We Are

Anglia Computer Solutions Business Limited (“we”, “us”, “our”) operates this website: https://acstech.store. We are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), EU GDPR (where applicable), and the Data Protection Act 2018.

For the purposes of data protection laws, we are the “controller” of the personal data you provide to us.

2. What Personal Data We Collect and Why

We collect and process your data to fulfill orders, provide customer service, improve our services, and meet legal obligations.

We may collect the following:

a. Account and Order Information

  • Name, billing and delivery addresses, email address, phone number
  • Payment details (processed securely by third-party gateways – not stored on our servers)
  • Order history and notes

b. Website Interaction Data

  • IP address, browser type, device identifiers
  • Pages visited, actions taken (e.g., add to cart), and time on site
  • Login credentials and preferences (cookies)

c. Comments

When visitors leave comments on the site, we collect:

  • Data in the comments form
  • IP address and browser user agent (for spam prevention)
  • An anonymized hash of your email for the Gravatar service (see: https://automattic.com/privacy/)

d. Media Uploads

If you upload images, avoid including embedded location data (EXIF GPS). Visitors may download and extract such data.

e. Cookies

Cookies are used to:

  • Maintain sessions and login states
  • Save preferences
  • Track site usage (see Cookie Policy for full details)

You can control cookie preferences via your browser or our cookie banner.

3. Legal Bases for Processing

We process your personal data under the following legal bases:

  • Contract – to fulfill orders or provide requested services
  • Consent – for marketing (where explicit consent is given)
  • Legal Obligation – for accounting, tax, and legal requirements
  • Legitimate Interests – for fraud prevention, customer support, and improving services

4. Embedded Content & Third Parties

Some pages may contain embedded content (e.g. YouTube videos, product demos). These behave as if you visited the third-party site directly and may collect data and use cookies.

We use third-party services for:

  • Payment processing (e.g. Stripe, PayPal)
  • Shipping logistics
  • Email marketing (where opted in)
  • Spam detection (e.g., Akismet)

All third-party providers are GDPR-compliant and only process your data as instructed.

5. Who We Share Your Data With

We do not sell or rent your personal data.

We share it only with:

  • Payment processors for secure transactions
  • Shipping providers to deliver your order
  • IT service providers to host or maintain our systems
  • Law enforcement or regulators if legally required

6. How Long We Keep Your Data

  • Order records: Kept for 6 years for tax and legal purposes.
  • Comments and metadata: Retained indefinitely unless requested for deletion.
  • Customer accounts: Retained until you request deletion or become inactive for 3+ years.

7. Your Rights Under UK & EU GDPR

You have the following rights:

  • Access – Request a copy of the personal data we hold about you.
  • Rectification – Ask us to correct inaccurate or incomplete data.
  • Erasure – Request deletion of your personal data.
  • Restriction – Request limits on how we use your data.
  • Objection – Object to processing based on legitimate interest.
  • Data Portability – Request a copy in a structured, machine-readable format.
  • Withdraw Consent – If processing is based on your consent.

To exercise any of these rights, contact:
📧 Email: privacy@acstech.store
📮 Address: Anglia Computer Solutions Business Ltd, [Insert Business Address]

We will respond within one month (unless extended under GDPR rules).

8. International Data Transfers

Your data may be transferred outside the UK/EU if our service providers are located overseas. In such cases, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

9. Data Security

We use industry-standard technical and organizational measures to protect your data. All payment transactions are encrypted, and access to customer data is restricted to authorized personnel only.

10. Automated Decision Making

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

11. How to Complain

If you have concerns about how we handle your data:

12. Updates to This Privacy Policy

We may update this policy from time to time. Significant changes will be notified via our website or email (if applicable). Please check back periodically.

Contact Us
Anglia Computer Solutions Business Ltd
[Insert Company Address]
📧 Email: privacy@acstech.store
📞 Phone: 01760300464