GrandStream

A Scalable & Secure Cloud PBX with High-End Collaboration Features – CloudUCM

Grandstream Cloud UCM is a fully hosted PBX service providing enterprise-grade voice, video, and collaboration features without on-premise hardware, managed entirely from the cloud.

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Description

Grandstream Cloud UCM delivers the full power of the UCM unified communications platform as a cloud-hosted service. Businesses can access advanced PBX features, including auto-attendant, call recording, video conferencing, CRM integration, and the Wave softphone app, without purchasing, installing, or maintaining any on-premise PBX hardware. Everything runs in Grandstream’s secure cloud infrastructure.

  • Fully hosted IP PBX with no on-premise hardware requirements
  • All UCM features including IVR, call queues, and recording
  • Built-in video conferencing and collaboration tools
  • Wave app for mobile and desktop softphone access
  • Automatic software updates and maintenance handled by Grandstream
  • Per-user subscription model for predictable monthly costs
  • High availability and disaster recovery built into the cloud platform

Cloud UCM is the right choice for businesses that want enterprise-grade communications without the capital expense and IT overhead of on-premise PBX systems. It is especially well-suited for startups, growing companies, and organizations with distributed teams that need rapid deployment and centralized management.

CloudUCM – Quick User Guide